Firstup for hospitality

When staff feel seen, service stands out

Engaged teams deliver better experiences. Reach every employee—from FOH to BOH—with communication that builds culture and retains talent.

30K engagement boost achieved with Firstup

The platform quickly became the go-to spot for information on in-restaurant training, education opportunities, news alerts, and community involvement. “We were taken aback by how quickly the platform was adopted and the joy it brought.”
Todd Roby
Todd Roby

Sr. Director of Communications, Raising Cane's

Raising Cane's
Read their story

Every role. Every shift. Covered.

Connect with your entire workforce across channels, roles, and locations—no gaps, no guesswork.

  • Reach 100% of your hospitality workforce
  • Deliver unified comms across all channels
  • Develop and retain employees with personalized mobile content
  • Gain insights on workforce engagement

Firstup keeps hospitality teams connected

Ensure every team member receives the information and support they need—boosting engagement and efficiency.

Hit the mark with every message

Get beyond “one-size-fits-all” with delivery that adapts to each member of your workforce.

  • Target campaigns by role, department, or location
  • Deliver content where employees are—from break rooms to mobile phones
  • Track engagement to measure and improve results

Build culture through connection

Streamline daily tasks and encourage culture-building with two-way communication and knowledge sharing.

  • Provide tools and resources through mobile-friendly knowledge hubs
  • Support career development with mobile-first training
  • Create space to share stories, photos, and team wins

Help staff succeed from day one

From onboarding to daily tasks, give employees the resources to perform with confidence.

  • Boost new hire retention with automated onboarding communications
  • Deliver targeted updates based on role or location
  • Use peer-driven content to surface insights and keep teams moving

Turn scattered systems into smooth operations

Connect the platforms your teams rely on so communication and work happen in one place.

  • Access HRIS, payroll, helpdesk, and scheduling tools
  • Deliver cross-channel comms without switching apps
  • Use Firstup APIs to integrate with any system

Reach the people who keep service running

Connect your hospitality teams and elevate guest services with Firstup.

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