Pricing
Built to grow with your workforce
Firstup pricing helps you start with what matters most, with our team guiding you to the right capabilities and helping you scale as your communication strategy evolves. Reach every employee, personalize campaigns at scale, and gain engagement insights across the entire employee journey.
EssentialReach every worker, no matter where they are
You can:
- ✓Create the right audience
for every communication using multiple attributes - ✓Build meaningful content
using drag-and-drop editing and rich styling capabilities - ✓Publish once and deliver
to email, mobile app, and desktop - ✓Automatically retarget
employees that have yet to engage or take a required action
ProfessionalIntelligently deliver communications
Everything in Essential, plus…
- ✓Supercharge productivity
and creativity with a suite of AI-powered content creation - ✓Maximize engagement
with intelligent delivery that optimizes the right channel and time to reach each employee - ✓Create a sense of community
by empowering employees to create their own posts - ✓Engage with your employees
in the places they are already working with embedded widgets - ✓Translate your message
into each employee’s language across all channels
PremierCreate hyper-personalized experiences at scale
Everything in Professional, plus…
- ✓Delight and retain employees
with timely, tailored messages at any moment along their journey - ✓Create unforgettable experiences
with a one-click flow builder that puts you in control - ✓Scale effortlessly
by automatically triggering experiences based on each employee’s unique situation - ✓Get started faster
with a library of customizable employee journey templates - ✓Turn insights into action
by viewing key performance metrics across the entire employee journey
Add on
Employee intranet
Add fully-featured intranet capabilities to any of the packages listed above.
+ Create a custom digital front door for all your employees
+ Customize dedicated landing pages for topics or departments
+ Provide employees quick access to essential links and other applications
+ Search, locate, and open content in existing document storage systems
+ Allow employees to easily search and locate coworkers
Content Creation
Creator Studio
Build branded and personalized campaigns using drag and drop editing and rich styling capabilities
Calendar
Streamline campaign planning with a calendar that offers a comprehensive view of past, current, and future campaigns
AI Content Assist
Generate compelling topics, titles, descriptions, and adjust tone and formality using AI
Brand Governance
Maintain brand consistency and guidelines with custom and targeted branded templates
Translations
Translate campaigns to the end user's language across all channels
User Generated Content
Drive engagement and collaboration by enabling employees to submit their own posts
AI Comment Assist
Empower employees to improve overall writing and tone in comments using AI
Polls
Gather a pulse on your organization with polling capabilities
Intelligent Communication
Universal Employee Profile
Harness a single view of each employee with attributes from external people systems and ongoing employee behavioral data to deliver personalized, timely, and meaningful communications
Audience Builder
Combine multiple data sources using employee attributes and behavioral data to segment and ensure personalization to the right audience.
Employee Email
Deliver personalized, consumer-grade email campaigns
Employee Web Experience
Create a centralized and personalized hub for all relevant employee communications
Employee Mobile App
Reach deskless and frontline workers with targeted communications, real-time notifications, and enterprise system access from a fully customized mobile experience
Retargeting
Automatically re-target communications to employees that have yet to engage or take action on
Intelligent Delivery
Optimize delivery of employee communications by determining the best channel and time to reach users based on behavioral data
Deliver to Third-Party Channels
Meet employees where they are by delivering targeted communications into other SaaS platforms and digital signage
Journey Orchestration
Journey Builder
A no-code visual builder for designing journey flows with precise audience targeting, flexible decision trees, and automated triggers
Journey Flows
Create an unlimited number of sequenced communications
Date Triggers
A journey that is triggered when Firstup recognizes a date has been realized, such as the first day of employment or the start of open enrollment
Event Triggers
A journey that is triggered when Firstup detects a data change event, like an employee receives an invite to Firstup or registers for Firstup
Decision Splits
Send certain members of a journey down one path and other members down a different path based on each member’s data, such as tenure, role, location, and more
Count Downs
A journey that has a specified end date that must be met, like security training, and sequences communications based on a member’s progress toward the goal
Exit Criteria
The condition that concludes a journey for each member based on completion of all steps in the journey path or for all members based on a date specified by the publisher
Engagement Insights
Essential Reports
Access to standard reports and dashboards, highlighting basic campaign stats and insights to measure the success of your communication efforts
Executive Summary Dashboard
Transforms complex data into compelling narratives, showcase ROI, track key metrics, and monitor engagement with ease
Direct Data Export
Export Firstup user engagement data into your own reporting tools
Journey Insights
Provide comprehensive analytics across all stages of communication journeys
Integrations
Employee Data
Sync with HCM and people systems to gather important employee attributes and data for targeting and personalization
Productivity Integrations
Provide employees access to essential applications like HCM systems, payroll, help desk, time management, and expenses all from within Firstup
Search Integrations
Integrate Firstup with your existing document storage systems to seamlessly search, locate, and open documents
Frequently asked questions
Looking to learn more?
Contact Sales
We'll help you figure out the best plan
Get expert guidance and the answers you need. Complete this form and within one business day, you’ll receive:
- Personalized Firstup recommendations tailored to your workforce communication needs
- An overview of pricing, implementation approach, and rollout timelines
- Insights on security, compliance, and enterprise support options